big toys direct return policy
You may email us at email protected with any inquiry and expect a quick reply within hours. A little longer during busy holiday season.
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Items will be inspected prior to issuance of any refund or credit.
. Normal Business Hours are. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. To receive a refund or credit returned items must be in original packaging unused in original condition and in transit back to Big Toys USA within 10 days of receiving the product.
BigToysDirect warrants each product to be free of defects in materials or workmanship for a period of 6 months. We CANNOT accept any return for a refund or exchange later than 90 days from the original purchase date. Hello As you point out in your complaint we do in fact warranty the PARTS in our toys for 6 months after purchase.
With that in mind we offer a 30 day return policy. Return Policy Not all purchases are going to be perfect. Please DO NOT ship any products until you receive an E-mail with return instructions.
Shopping USA Related Searches. Most products take anywhere from 1-5 business days to ship out of the warehouse and are estimated for delivery within 5-10 business days once they leave the warehouse unless they ship via freight. Transit time is ESTIMATED.
In certain situations that an item needs to be returned please simply follow instructions below. We do our best effort to get your package s on the way. 2453 likes 3 talking about this.
Its STILL up to the carrier to deliver it and they can be a few days late. Unopened and unused items can be returned within 30 days unless specifically stated on the product details page. In Big Toys Direct you can return the package within 30 days from the date of receipt.
8am - 5pm Sat Sun Holidays. Modesto CA 95356 USA. As hard as we try things may not always arrive as expected.
BigToys 544 Chestnut Street Chattanooga TN 37402 8668148697 TOLL FREE. As the attached email. To receive a refund or credit returned items must be in original packaging unused in original condition and in transit back to Big Toys USA within 10 days of receiving the product.
Were the RIDE ON Specialists 1-888-505-5960 BigToysDirect was found in 2010 with premise. Include the order date. PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
It must also be in the original packaging. If 30 days have gone by since your purchase unfortunately we cant offer you a refund or exchangeTo be eligible for a return your item must be unused and in the same condition that you received it. Freight items take anywhere from 5-10 business days to ship out of the warehouse and are estimated for delivery within 10-20.
Big Toys Direct 800B Kiernan Ave. US Domestic Orders Only - Hawaii Alaska PR Canada are just too expensive to ship to. Warranty is limited to replacement of faulty part in some cases we may request a part back for evaluation.
These are LARGE packages requiring people to handle them at various stages. Our policy lasts 30 days.
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